Intel to Extend Warranty for 13th/14th Gen Core Processors Due to Instability

TapTechNews August 2nd news, Thomas Hannaford of Intel Corporation today released a statement saying that it will extend the warranty by an additional 2 years for Intel's 13th/14th generation Core processors affected by instability issues.

Part of Intel's statement translated by TapTechNews is as follows:

For customers who encounter instability symptoms when using the 13th/14th generation desktop Core processors, Intel Corporation keeps the replacement channels unclogged to ensure that all users who have been or are currently affected can get support.

We further improve product support by extending the 2-year warranty for boxed Intel Core 13th and 14th generation desktop processors, and more details will be announced later.

The boxed CPUs of Intel already have a limited 3-year warranty, so this change means that most of the affected CPUs will now have a 5-year warranty.

In July this year, Intel responded to the stability issue of the 13th/14th generation Core desktop processors, confirming that the excessive operating voltage was caused by a microcode algorithm, and this algorithm sent the wrong voltage request to the processor, and a microcode patch is expected to be released in mid-August to fix the fundamental problem caused by excessive voltage.

Related readings:

Intel Responds to the Stability Problem of 13th/14th Generation Core Desktop Processors: It Is Expected to Release a Microcode Patch in Mid-August to Fix the Fundamental Problem Caused by Excessive Voltage

Intel Responds to the Stability Problem of 13th/14th Generation Core Processors

ASUS Releases BIOS Update to Improve the Gaming Stability of Intel's 13th/14th Generation Processors

Intel Issues a Discontinuation Notice for the Boxed Product of the Unlocked (-K) Version of the 13th Generation Core Processor

The Device of Intel's 13th/14th Generation Processors Crashes When Running Unreal Engine Games? The Reason Is Found.