Huolala Driver Refused to Transport Corpse, Customer Complained in China

TapTechNews August 4th news, today the topic 'Huolala driver refused to transport a corpse and was complained' went viral on Weibo. As of TapTechNews' release, the related topic ranked 8th on Weibo's hot search list, with the real-time heat at 5th and a reading volume of 24.452 million.

Referring to the top of the topic, recently a Huolala driver in Shandong received a platform dispatch order, but only found out after arriving at the scene that the order was to transport a human corpse. After the driver refused to transport, the customer even said 'How about I give you a little more money?'. After multiple rejections, the driver was complained and threatened by the customer.

In response, a staff member of the Huolala platform said that Huolala vehicles cannot meet the conditions for transporting corpses, and it is recommended that customers choose an appropriate platform for transportation. The driver should negotiate with the customer. After normal cancellation of the order, there is no other responsibility. If the customer insists on complaining, the system will give a reminder of the driver's responsibility after detection, and the driver can appeal. After the appeal, it will be further reviewed by the staff, 'If it can be determined that it is not the driver's fault after the review, the responsibility can be revoked and will not have an impact on the driver.'

TapTechNews learned that according to the existing domestic funeral management regulations, business funeral equipment such as corpse transport vehicles must meet the technical standards stipulated by the state. No unit or individual may provide human corpse transportation services without approval.