Prepaid Transfer Game Time Service Guide for NetEase Blizzard Games
TapTechNews August 15th news, the NetEase Blizzard Game Customer Service Center released the Prepaid Transfer Game Time Service Guide today. When players encounter incorrect account recharge for World of Warcraft game time, using this service can help players transfer the mischarged game time (for all sub-accounts of the same Battle.net under the same ID number).
TapTechNews attaches the specific steps:
Go to the NetEase Great God App, click on 【Me】in the lower right corner, and select 【Transfer Game Time】in 【Blizzard Game Service】.
Before applying, please read the instructions carefully. After the initial pass, be sure to complete the recharge within 6 hours in the service record - work order in the 【NetEase Great God App】.
The official will complete the game time transfer service for the players within 24 hours. After completion, the official will notify the players through a secure phone text message. At the same time, players can click on the service record in the 【NetEase Great God App】to view the processing result.
Notes:
After receiving the notification of passing the initial review, it is necessary to click on the recharge link in the service record - work order details to complete the recharge within 6 hours; (This link is a service-exclusive recharge verification link and do not go to the Battle.net mall to recharge by yourself.)
Only the remaining game time can be transferred between the Warcraft accounts of the same Battle.net or the Warcraft accounts of different Battle.net under the same ID.
When the account status is in an anti-addiction state, the prepaid transfer of days cannot be made. When the account is in an abnormal state (such as frozen or locked state), neither transfer in nor transfer out of days can be made.
The transferable time is not equal to the remaining time, please refer to the number of days displayed on the confirmation page.
When transferring days, the fraction will be rounded off, such as 25 days 12 hours and 30 minutes, only 25 days can be transferred.
For every 1 day of game time transferred, 2 Battle.net points need to be recharged to the target Battle.net account (this service will not consume Battle.net points).
Frequently Asked Questions:
Q: Can you introduce the general process of the prepaid transfer of game time?
A: During the application process, you need to select the game time account to be transferred out and the game time account to be transferred in, confirm the transferable game time and the number of Battle.net points to be recharged and submit. After receiving the notification of passing the initial judgment, click on the recharge link in the service record - work order details to complete the recharge within 6 hours, and then the processing result will be reminded through text messages and Great God notifications.
Q: My account is frozen or locked. Can I still use this service?
A: For the security of your account, please first check whether the account you need to use this service is in an abnormal state (such as frozen or locked state), and only accounts in a non-abnormal state can successfully transfer game time using this service.
Q: In what cases is this service applicable?
A: If your game time needs to be transferred to other accounts, you can try to use this service to apply for the transfer of the account game time. Please note that when the account is a minor in real name, the prepaid transfer of days cannot be made.
Q: Why there is no Battle.net account I need to apply for when submitting the application?
A: Please note whether the Battle.net account to be transferred out needs to be bound to the NetEase Great God account. Please try to submit the application again after completing the bound Great God account.
Q: Is there any other way to replace the prepaid to transfer the remaining game time?
A: Currently we only accept the prepaid method as the verification means of this service. The prepaid will help us filter out those who attempt to use this service for illegal acts such as account theft. If you cannot accept it, please stop using this service.
Q: How to submit an application for the prepaid transfer of game time?
A: The specific steps are: Open the NetEase Great God App. Click on 【Me】in the lower right corner, and select 【Transfer Game Time】in the middle toolbar on the screen. You can consult the prompt information before applying and apply according to the actual situation of the account.
Q: How to confirm how much remaining time I can transfer? Is it all transferred away at once, or can I choose the number of days by myself?
A: The system will automatically calculate the number of transferable game days. These days can only be transferred out at once and cannot be selected by yourself. For the specific transferable days, please refer to the judgment of the system. If the transferable days are less than the actual remaining days, it means that there is remaining time that cannot be transferred out, and this part of the remaining time that cannot be transferred out will not be deducted. Please rest assured.
Q: How to transfer game time to the Warcraft sub-account of a different Battle.net under the same ID?
A: When filling in, you need to select 【Under my other Battle.net accounts】and submit by entering the accurate Battle.net account information. There will be corresponding prompts for incorrect accounts or accounts that are not under the same ID. Please note.
Q: How to transfer game time to the Warcraft sub-account of a different Battle.net under a different ID?
A: Unfortunately, currently the prepaid transfer of game time can only handle the account situation of 【Same Battle.net/Same ID with different Battle.net】, and accounts that do not meet the conditions cannot currently be submitted for application in the Great God App.
Q: How do I know if the application has been submitted successfully?
A: You can view the processing result in the 【Service Record】of the 【NetEase Great God App】homepage by clicking on 【Me】-【Blizzard Game Service】. Please note that applications that successfully pass the initial review need to complete the prepaid according to the notification guidelines within 6 hours. If the prepaid is successful, it will notify you.
Q: What are the restrictions and requirements for choosing the account to be transferred in and out?
A: When transferring in days with prepaid, the account cannot be a minor in real name. When transferring in and out days with prepaid, the two accounts must be of the same Battle.net or different Battle.net under the same ID, and the account cannot be in an abnormal state. (Such as frozen or locked state).
Q: How many Battle.net points for the prepaid?
A: This service will transfer game time with a prepaid of 2 Battle.net points per day (such as transferring 30 days, then 60 Battle.net points need to be prepaid).
Q: I clearly have game time, why does the page remind that there is no Warcraft account that meets the conditions?
A: If you have and only have one Warcraft account, this game time cannot be transferred.
Q: How to calculate the transferred days?
A: The remaining game time of the account can be transferred out, and the part less than one day will be erased, and only the whole game time will be transferred to the transferred account (such as when there are 26 days 12 hours and 3 minutes remaining, only 26 days will be transferred).
Q: Can I still use these points later?
A: The Battle.net poin ts you purchased during the prepaid will be credited to the account name you applied for to transfer the game time to and can be used for future game services and will not be consumed due to this service.
Q: If the application fails, will the Battle.net points be refunded?
A: It should be noted that the prepaid in this service process is completed once you complete the payment, and the corresponding Battle.net points will be credited to the account you applied for to transfer the game time to and cannot be refunded. Whether your submitted application is finally passed or rejected due to the account used being in an abnormal state, you cannot request to cancel the prepaid or apply for a refund accordingly.
Q: I bought an annual card package. Why only transfer the game time? I want to transfer the package content together.
A: Currently only the remaining game time of the account that can be transferred out can be handled, and non-game time cannot be transferred yet.