On May 16th, a netizen posted a video questioning the design of the side airbags of Xiaomi SU7, claiming that the seats can be easily opened. @Xiaomi's official spokesperson responded that the video was misleading and the side design is for safety reasons, not a quality control issue.
Here is the official response from Xiaomi:
1. The open design of the side seats is for safety reasons and does not indicate a quality control problem.
2. The content of the misleading video deviates significantly from the truth. The original seat back panel does not easily open as shown in the video. Users can rest assured.
The front seat back panel of Xiaomi SU7 is designed to match the seat cover in a common and normal engineering design. The seats are equipped with side airbags that inflate quickly in case of impact, providing additional protection to passengers and reducing the risk of injuries.
The seat back panel is designed without hard buckles on the path of the airbags to prevent injuries from hard objects. This design ensures the safety of passengers in unexpected situations. Xiaomi SU7 seats undergo rigorous testing and quality control, and users are advised not to tamper with the seats to avoid damaging the structural components.
Xiaomi encourages fair evaluation of the design and quality of SU7. They will continue to address public concerns, clarify misunderstandings, and take action against malicious misinformation.