Samsung Admits Problem with SmartThings Update Causing Older Phones to Brick

TapTechNews October 5th news, after causing older phones such as Galaxy S10 and Galaxy Note 10 series to "brick", Samsung has admitted that the reason for the problem is the recently released SmartThings update. Currently, this update has been withdrawn and promised to release a fix patch as soon as possible.

TapTechNews translated the content of Samsung's official announcement as follows:

Hello everyone:

Some Galaxy devices running older Android systems (Android 12), including the Galaxy S10 series, have encountered an error of looping restarts after upgrading and installing the latest SmartThings application update.

We are very sorry for the various problems caused by this update.

We have currently stopped pushing the SmartThings application update. We attach great importance to this problem and will provide a solution as soon as possible.

If your device encounters problems after the update, please contact the nearest Samsung service center to facilitate the repair of this problem.

Samsung Admits Problem with SmartThings Update Causing Older Phones to Brick_0

Samsung Admits Problem with SmartThings Update Causing Older Phones to Brick_1

Related reading:

"Samsung Galaxy S10/Note 10 and other series phones fall into a brick nightmare, and factory reset is the current only solution."

Likes