IQiyi Members Encounter Full-Screen Ads After Pause, Customer Service Responses

TapTechNews October 5th news, today a topic of "IQiyi members pause and then play full-screen advertisement" rushed to the Weibo hot search list, and the highest position reached the 11th.

According to @Gongfu Finance report, recently a netizen posted a video saying that he is an IQiyi member, but when watching the video and clicking pause to observe the picture, a full-screen advertisement appeared after the pause, and the paused video only takes up a small corner of the screen and is basically impossible to see clearly.

In response, the IQiyi customer service replied: The IQiyi member privilege only reduces the advertisement in front of some videos, and other forms of advertisements will still be encountered during use, and buttons such as closing and skipping can be clicked. The advertisement that appears after the pause cannot be turned off, and it will disappear when clicking to continue playing. This kind of problem has been arranged for专人 to handle and reply.

TapTechNews found that for the situation of pause advertisement when watching movies, the IQiyi customer service gave the closing method:

Please directly click the "Close Advertisement" button on the top right corner of the screen.

After the advertisement is paused, choose to continue playing the original movie, and the advertisement will be automatically closed.

And for the advertisement information that appears in the drama, the IQiyi customer service said that due to the restrictions of the copyright owner for some sources, different kinds of advertisement services may still be presented in the drama, and users can try to fast-forward by sliding the progress bar to skip.