WeChat's Issue of Clearing Unread Messages and User Doubts

TapTechNews on August 12, many friends will encounter the problem of unread messages being cleared when using WeChat to check historical messages, which is rather inconvenient in some important file occasions. Today, the related topic rushed to the hot list on Weibo. As of the TapTechNews' dispatch, the reading volume of the related topic is 7.77 million and it is ranked 5th in real-time heat.

TapTechNews learned by querying the top of the topic that recently a netizen posted on social media that WeChat seems to swallow unread messages 3 days ago. So will WeChat automatically clear unread messages?

In this regard, Tencent customer service said that when chatting on WeChat, chat records such as pictures, videos, files, texts, voices, and expressions that have been received and downloaded (viewed) will always be stored in the current device and can be viewed permanently.

Tencent customer service also said that if the user has unreceived messages, the WeChat server will automatically retain the relevant messages for 3 days, and automatically clean up after 3 days, and it cannot be received again after cleaning up.

However, many netizens expressed doubts about this, believing that the relevant actions of WeChat actually affect the user experience and easily lead to missing some important messages.