Shanghai Man's 8-Day Trip to Nepal Results in 16,000 Yuan Phone Bill

TapTechNews August 16th news, according to comprehensive news perspectives and Shell Finance reports, Mr. Wang, a citizen of Shanghai, complained that his 68-year-old father traveled to Nepal for 8 days at the end of last year. Before the old man started the trip, he sent a circle of friends and immediately received a text message from the telecom company reminding that the phone bill had exceeded 500 yuan ($70), and when the old man returned home, he found that the bill was surprisingly as high as 16,000 yuan ($2,240).

The media asked Telecom 10000 why they didn't stop the service when so much cost was incurred in the early stage to help the old man stop the loss in time, and the other party said this cost has no upper limit.

Staff members said that when users use data abroad, they need to activate international roaming, and there are different charging standards in different countries. Generally, the cost will be incurred according to local rules and usage situations. Nepal is an area with a relatively high price, and it is generally not recommended to directly use data roaming there.

TapTechNews noticed that the data tariff of Telecom in Nepal is 10.24 yuan ($1.44) per MB, which means using 1 GB of data will cost 10,485.76 yuan ($1,478).

In addition to the roaming fee, nearly 9,000 yuan ($1,260) of late fees were incurred in 8 months. The staff member of the telecom business hall said: It compounds interest, 30%, once a day.

Staff members said that for the problem of late fees, the business hall can cancel the operation. Shanghai Telecom currently offers Mr. Wang a plan to discount the cost by 30%. Mr. Wang still cannot accept it: For one GB, I hope it is within 1,000 yuan ($140).