Cooltek Announces Replacement and Compensation for 240W Magnetic Charging Cables with Software Version Issue
TapTechNews September 18th news, Cooltek officials released a statement today saying that it has identified that in the factory production process of the first batch of 240W magnetic charging cables CP, there is a situation where some software version burning is incorrect, and will provide replacement and gift compensation for purchasing users.
TapTechNews attached the key contents of the official statement of Cooltek as follows:
Recently, we have identified that in the production process of the first batch of 240W magnetic charging cables CP in the factory, there is a situation where some software version burning is incorrect. That is, the problem that the Xiaomi device cannot accurately recognize the 120W fast charging during the charging process as everyone described.
In order to protect the rights and experiences of the first batch of purchased users, we have made the following decisions:
Before 24:00 on September 16, 2024, users who purchased the magnetic charging cable can contact the customer service at any time for replacement.
On the basis of replacement, an additional 0.5-meter 6A240W charging cable will be given as a gift, that is, the black style with an e-commerce marked price of $29.9.
Cooltek 240W magnetic charging cable supports the PD3.1 protocol and can provide maximum 240W power fast charging, and also supports 480Mbps data transmission. The charging cable provides two lengths of 1 meter and 1.5 meters, adopts a magnetic design (not a magnetic head design), and supports automatic reset and tidying after releasing the hand.
