Flash Magic Issues Apology, Will Deliver Abnormal iPad Case Orders

TapTechNews June 26th - The official of Flash Magic released an apology statement on June 26th, and all the abnormal price iPad case orders in the early morning of that day will be delivered normally. If users have objections to the products received, they can apply for a refund only without returning the goods.

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It is reported that an abnormal order price occurred in the Tmall Flash Magic flagship store in the early morning of June 26th. The actual payment price of some iPad case products purchased by users was lower than the marked price of the goods, resulting in a large number of purchase orders pouring in. The official estimated that the loss exceeded 1 million US dollars (about 6.9 million Chinese yuan).

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At present, the official of Flash Magic has given measures to deal with the incident, which TapTechNews sorts out as follows:

All orders (including orders that have been notified of refund) will be delivered.

Due to the sales volume far exceeding the inventory, orders for the portion exceeding the inventory need time to prepare, or other models of the same model will be delivered.

If users have objections after receiving the goods, they can apply for a refund only without returning the goods.

This incident is a management mistake of the company. The company bears all losses and does not involve individuals in operation.

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