360 Founder Zhou Hongyi Apologizes for Incorrect Answer of 360 Children's Watch

TapTechNews August 22nd news, Zhou Hongyi, the founder of 360, just released a video and apologized for the 'incorrect answer of a certain model of 360 children's watch' (the answering content can be directly viewed through the video below).

Zhou Hongyi said that some old-version software answers questions by grabbing publicly available information on the Internet, causing incorrect answers. Currently, rectification and iteration have been initiated, and the above problems will be solved by the large model-driven question-answering function.

In addition, he also demonstrated the question-answering ability of the 360 children's watch equipped with a large model in the video and said that 'for now, there is no problem, and users can use it with confidence'. He also said that he will collect user feedback with awards and continuously improve the product to live up to the trust of users.

He said that the children's watch with problems was released in May 2022, which is a non-AI version (TapTechNews note: the AI version is equipped with the 360 large model), and some of these watches use old-version software, and the technology used is to answer questions by grabbing information from publicly available channels on the Internet. The Internet information grabbed this time has serious problems, causing incorrect answers. Currently, the rectification has been quickly completed, and all harmful information on the relevant websites cited in the user feedback has been deleted. At the same time, the old-version children's watches will be driven by the large model for the question-answering function, and the software upgrade and website service upgrade will be completed successively within 1-2 weeks.

Zhou Hongyi also emphasized that currently in the world, generative AI is facing the recognized problem of hallucination. 360 is trying to reduce hallucination by comparing with search results and doing knowledge alignment.