Xiaomi China Service Department Upgrades Store Query and Appointment Service

TapTechNews May 13th news, Xiaomi China Service Department announced today that the store query and appointment service has been upgraded, with the addition of a one-click ordering function for 15 categories. New functions include the visual display of store status badges and online display of queue numbers. Users can confirm repair materials in advance, and if materials are needed, the store will proactively contact the user. Users can solve problems with just one visit, currently supporting 15 categories including smartphones, tablets, laptops, floor scrubbers, rice cookers, electric fans, desktop computers, electric heaters, electric pressure cookers, children's watches, balance cars, scrubbers, microwaves, vacuum cleaners, foot baths. TapTechNews provides specific steps as follows: 1. Xiaomi Mall-> bottom service-> nearby service-> view more. 2. Select a nearby store. 3. Fill in the required service and make an appointment. 4. Store staff will call the user to confirm the service needs. In addition, Xiaomi has also optimized the service interface, with real-time visibility of store status and material availability, making it easy for users to select a store. Users can also view the current queue number of the store to reduce waiting time in the store.

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